training services partner
227 TopicsFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.TSP Stautus
DanDonohue Our company, AQ Services LLC, has completed legal business verification and enrolled in the MACPP. We would like to confirm our status as a Microsoft Training Services Partner. We have completed all mandatory requirements outlined in your Onboarding checklist: Join the Microsoft AI Cloud Partner Program Review the Training Services Partner Guidelines Complete the Training Services Partner Onboarding Form Use Only Qualified Microsoft Certified Trainers (MCTs) for Course Delivery Use Official Microsoft Courseware, Labs, and Exams Distribute Achievement Codes to Learners via Microsoft Learn Register for Metrics that Matter (MTM) We would like to confirm that: 1. Whether or not our organization is authorized to deliver Microsoft training? 2. If we are authorized, then where can I access the necessary course outlines, request the necessary vouchers, etc? Thank you for your assistance.The Next One - SC200 Courseware unusable
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, MarioCompleted Training Services Partner Onboarding
Hello DanDonohue , I hope you are doing well. Our company, AQ Services LLC, has completed legal business verification and enrolled in the MACPP. We would like to confirm our status as a Microsoft Training Services Partner. We have completed all mandatory requirements outlined in your Onboarding checklist: Join the Microsoft AI Cloud Partner Program Review the Training Services Partner Guidelines Complete the Training Services Partner Onboarding Form Use Only Qualified Microsoft Certified Trainers (MCTs) for Course Delivery Use Official Microsoft Courseware, Labs, and Exams Distribute Achievement Codes to Learners via Microsoft Learn Register for Metrics that Matter (MTM) We would like to confirm that our Training Services Partner onboarding has been successfully completed and request official confirmation that our organization is authorized to deliver Microsoft training. Thank you for your assistance.Access Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.Achievement codes not reflecting in Partner Centre
Hi, I held an AI-900 course in June, but the achievement code redemptions haven't appeared in Partner centre yet, so I was wondering if someone could help me check that everything is set up correctly? We had previously purchased the learning action pack, but completed the onboarding process in May (received onboarding email). I had previously (i.e. after we had purchased LAP but before the new onboarding) enrolled a class admin outlook account and could/can request achievement codes; this is set up against the same MPN ID so figured it would be OK to continue using it to create codes. Could see in the Xtremelabs classroom portal that multiple participants had redeemed the code, but nothing in Partner centre (last refresh states Aug 5th , course was held June 18th) Let me know if I should send over any details, MPN ID etcPreviously registered as Training Services Partner and unable to access membership information
Below is the error I receive when I attempt to access the Training Services Partner page on the Partner Portal: CorrelationID: 7abae4c9-c657-4491-b35e-c67590faeadc Correlation Vector: eyhF03mY9U+iuDNc.1 Date: 04 Dec 2025 02:41:46 +00:00] My Partner ID is 6968464 Company Name:Forum for Information Technology Initiatives Incorporated Contact Email: mailto:email address removed for privacy reasons I will attempt from another computer and see what happens; however, accessing this page has always been a problem.New Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, Dan